Cancellation Policy: Please Read Carefully
By scheduling with Riverlands Healing Arts you are acknowledging that you have read and agree to the Cancellation Policy
I understand that unexpected events happen! To be fair and considerate to all clients and myself, please note the following policies:
Cancellations & Rescheduling
A minimum of 24 hours notice is required by phone or text (360.325.2764).
Cancellations via email are not accepted.
Appointments cancelled within 24 hours of your scheduled massage may be charged up to the full fee. Fees must be paid before your next visit.
Exceptions apply for illness, emergencies, or unsafe road conditions.
Illness
If you are sick, please reschedule. There are never penalties for last-minute cancellations due to illness.
No-Shows
Missed appointments without notice are considered “no-shows” and will be charged in full.
Late Arrivals
Sessions may be shortened if you arrive late, but the full fee may still be applied. Please plan to arrive on time.
Thank you for your understanding! Feel free to reach out with any questions.